Click and Collect Pick-Up Service: Enhancing Your Shopping Experience
We are excited to announce the launch of Somerzby’s latest initiative – our Click and Collect Pick-Up Service. This new service is designed to provide our valued customers with a more convenient shopping experience.
What is the Click and Collect Pick-Up Service?
Our Click and Collect service allows customers to make their purchases online and then pick them up directly from our warehouse on the Central Coast, NSW. This service is tailored to meet the needs of our local customers, offering a practical alternative to traditional delivery methods.
Key Benefits for Local Customers
By picking up your items directly from our warehouse, you can avoid shipping fees. This cost-effective option is perfect for those looking to maximise their budget.
Online Purchase Requirement
Please note that we do NOT have a showroom. Our warehouse is only available for the collection of pre-purchased items.
To use the Click and Collect service, you must order and pay for your items through our website then book in a time for warehouse pick up.
How It Works
1. Place your order online.
2. Choose the Click and Collect option at checkout.
3. Book in the day and time you will collect your order.
4. Visit our warehouse at the designated pick-up time.
5. Collect your purchase with ease.
Booking Times
You can book your pickup Monday – Friday between 9:00am – 1:00pm. You must arrive within your booked time slot.
If you are no longer able to pick up within your booked time slot, please call to rearrange a time ASAP. No-shows may be charged a fee.
Pick-up Location
We are located at 69 Chivers Rd, Somersby NSW 2250. We do NOT allow pickups without an online purchase.
Upon Arrival
When you pull into the driveway, please park in the Customer Parking on the left-hand side.
Come to the reception front desk first. Do NOT enter the warehouse.
You will need to present our staff with your order number and valid photo ID.
Your Vehicle
Please ensure you have a vehicle large enough to pick up your order. Carton dimensions can be found at the bottom of each product page.
If you have a ute or trailer, you will need to bring your own tie-downs.
Payment
If you have paid via bank transfer, you cannot pick up your order until payment has cleared.
This can take up to 3 business days depending on your bank. If you are unsure your payment will clear before your booked pick up time, please call us to confirm.
Commitment to Customer Satisfaction
At Somerzby, we are committed to providing our customers with the best possible shopping experience. This new service is a testament to our dedication to convenience, quality, and customer satisfaction. We are thrilled to offer this innovative solution and look forward to serving our local customers with this enhanced shopping option.